FAQs
Frequently Asked Question
This page contains the commonly asked questions.
How can you help?
If need support or have question regarding on your orders and purchased items kindly send an email at support@missmorningstar.com. We will contact you as soon as possible.
What is a return/refund policy?
To ensure your return request is valid, please note the following:
- Returns are only accepted if the product is found to be damaged upon opening the parcel.
- You must inform us on the same day you receive the product to validate your request.
- A full unboxing video is required, showing the parcel being opened and the damage discovered.
Please send the video via TikTok, Facebook, or email it to support@missmorningstar.com for further instructions.
What payment methods do you accept?
We accept GCASH, Credit Card, Cash via COD and COP in this site, TikTok and Facebook
How to contact you?
You may contact us at support@missmorningstar.com or go to https://missmorningstar.com/contact-us/ for more contact information